Charge Matrix

Every extra charge, published up front

Most hires have no extra charges at all. If one does apply, this is what it costs and why. This page is the Charge Matrix our hire terms refer to, and it forms part of your hire agreement.

The three most common charges

Fuel

Return it full: no charge.

Otherwise, each missing litre at the government's weekly UK average diesel price on collection day, plus 20p a litre refuelling (+ VAT).

Cleaning

Normal site dirt: free.

Heavy cleaning £40 + VAT (£48). Extreme mud £80 + VAT (£96). Concrete, plaster, tar or glue removal at actual cost.

Damage

Fair wear and tear: free.

Damage beyond that is charged at the actual main-dealer repair cost on an itemised invoice. Typical costs are below.

Typical damage costs

Estimates including VAT. You pay the actual invoiced cost, which may be lower or higher.
ItemTypical cost (inc VAT)
Track off (one / both tracks)£144 / £264
Rubber track torn or replaced£660 – £1,020
Bucket teeth£30 – £42 per tooth
Bent bucket or attachment£216 – £420
Quick hitch£300 – £576
Broken panels or covers£54 – £228
Engine bay cover£96 – £360
Seat or seatbelt£72 – £192
Joystick or lever£228 – £420
Front cab glass£420 – £780
Side or rear glass£216 – £456
ROPS frame£1,140 – £2,160
Beacon£72
Work lights or headlights£30 – £102
Immobiliser or tracker£180 – £384
Overheating through misuse£216 – £960
Burst hydraulic hose through misuse£132 – £264
Wrong fuel or oil contamination£216 – £480
AdBlue contamination£420 – £840
Roller drum dent£300 – £1,020
Roller water tank crack£180 – £312
Dumper puncture£102 + tyre
Dumper skip damage£144 – £540
Dumper steering or knuckle£264 – £624

Lost or missing items

Including VAT.
ItemCharge (inc VAT)
Machine key£30
Master key£54
Bucket pin£42 each
12-inch bucket£180
24-inch bucket£240
36-inch bucket£300
Breaker tool (chisel)£108
Breaker hoses£144 – £216
Fuel or oil cap£30 – £54
Trailer ramp£216

Other points in the terms

  • If damage caused during your hire stops the machine working, the extra-day rate applies while it is repaired.
  • If an uninsured machine is stolen, the full replacement value is payable.
  • Business customers are invoiced the same charges ex VAT, plus VAT.

How to avoid charges

At delivery

  • Walk round the machine with the driver and photograph any marks
  • Tell us the same day about anything you find

Before collection

  • Fill it with diesel
  • Knock off the worst of the mud
  • Lock it up and leave the key where agreed

Which document applies first

Where the documents overlap, the CPA Conditions for Hiring Plant apply first, then our Supplementary Hire Terms, then this Charge Matrix. You accept all three when you tick the hire agreement box at checkout. If anything is unclear, ask us before your hire starts.

Ai Plant Hire Ltd · Registered in England and Wales · Company No. 16448679 · VAT No. GB 496 5152 57 · Registered office: 46 Millfields Road, Wolverhampton WV4 6JN

Talk to the hire desk

Mon to Fri 7:30 to 17:30, Sat 7:30 to 13:00. Book online any time.

WhatsApp us